Frequently Asked Questions
How can we help you today?
Shipping
How long does delivery take?
Delivery within Dhaka takes 24 to 48 hours. Outside Dhaka, it takes 3 to 5 business days.
Payment
What payment methods are supported?
We accept Cash on Delivery, SSLCommerz (Visa, Mastercard, AMEX), bKash, Nagad, Rocket, and Bank Transfer.
Returns
Can I exchange an item if it doesn't fit?
Yes, you can request a size exchange within 7 days of receiving the package, provided tags are intact.
General
How can I track my order?
Go to the "Order Tracking" page from our header menu, enter your Order ID and phone number, and you will see the live status.